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Do you speak English? A study on Access to Interpreter Services in Public Social Welfare Offices in Ireland

This report published by Crosscare Information and Advocacy Services presents findings from a survey with non-English speakers that Crosscare works with on their experiences with accessing interpreters in Intreo Offices. 

The report reveals the difficulties experienced by non-English speakers in accessing social welfare supports and outlines evidence that most are unaware of the availability of interpreters. A number of recommendations are made to support the effective implementation of interpreter provision policy in the Department of Employment Affairs and Social Protection and across the broader public services that provide language support.

 new report published by Crosscare Information and Advocacy Services, (including Crosscare Migrant Project, Crosscare Housing and Welfare Information, and Crosscare Refugee Service) reveals the difficulties experienced by non-English speakers in accessing social welfare supports.

Titled Do You Speak English?, the report presents findings from a survey with non-English speakers that Crosscare works with on their experiences with accessing interpreters in Intreo Offices and outlines evidence that most are unaware of the availability of interpreters.

Author: Crosscare Information and Advocacy Services
Publisher: Crosscare Information and Advocacy Services
Date of Publication: 12 December 2018
ISBN: 9781906485115
URL/Identifier: https://www.migrantproject.ie/wp-content/uploads/2018/12/Do-You-Speak-English.-A-Study-on-Access-to-Public-Social-Welfare-Offices-in-Ireland.-Crosscare.2018.pdf

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